Who we are?
System Specialists provides both general and specialised IT consulting to small and medium sized businesses.
Our purpose is to make IT simple, freeing up our clients’ time to focus on their primary business.
The System Specialists team has over 15 years’ experience in developing, building and maintaining enterprise systems for international companies. Our client portfolio is broad and includes organisations from construction to retail, all of which view our specialists as trusted advisors.
The products and services we offer range from IT helpdesk and network configuration to implementing innovative cloud services and corporate reporting solutions. See ‘Services’ for more information on how we can help your business improve.
System Specialists offers clients affordable, customised and innovative solutions to help improve business outcomes.
Our unique approach to IT consulting allows us to foster strong and enduring relationships with our clients. This approach is built on the following key pillars:
- Empathy– we actively listen to our customers’ needs and work to truly understand their key issues. We are not a faceless organisation and genuinely talk face to face with our clients as a person representing their business.
- Managing expectations– we always manage our clients’ expectations in order to ensure goals are realistic and achievable. Through a consistent approach, our customers learn what they can expect from us.
- Follow through– we strive to continually follow through on the expectations we establish. By doing so, we are able to build relationships with our clients based on trust and dependability.
System Specialists’ approach to client service is driven by four core values which underpin our company culture and how we interact with our clients: